Privacy Policy - HBeonLabs

1. Information We Collect

We may collect personal and non-personal information from you, including but not limited to:

Personal Information: Name, email address, phone number, postal address, company details, and any other information you provide when filling forms, placing orders, or contacting us.
Non-Personal Information: Browser details, device type, operating system, IP address, cookies, browsing behavior, and analytics data that help us improve your experience.

2. How We Use Your Information

We use collected information for:

Service Delivery: To process orders, deliver products, provide services, and offer customer support.
Communication: To send updates, respond to inquiries, and share promotional or technical updates (with your consent).
Improvement: To analyze user patterns and improve website functionality, services, and product offerings.
Legal Compliance: To comply with applicable laws, regulations, or to prevent fraud and security threats.

3. How We Protect Your Information

We adopt industry-standard security practices including data encryption, secured servers, firewalls, and routine audits to protect personal data against unauthorized access, alteration, disclosure, or misuse.

4. Sharing Your Information

Your information may be shared only in limited scenarios:

Service Partners: With trusted third-party vendors (e.g., payment gateways, delivery partners) who assist in providing our services, under confidentiality obligations.
Legal Reasons: To comply with lawful requests (e.g., court orders, government authorities) or to protect HBeonLabs Technologies’ rights and security.
Business Needs: In case of a merger, acquisition, or restructuring, your data may be transferred in compliance with applicable laws.

6. Use of Cookies

Our website may use “cookies” to remember your preferences, enhance usability, and collect analytics.

Types of Cookies:
- Essential cookies for login, checkout, and navigation.
- Analytics cookies for tracking usage and performance.
- Functional cookies for personalizing experience.
Most cookies are persistent (30 minutes – 2 years). You can disable or manage cookies via your browser, but this may affect functionality.

For details on managing cookies, visit www.allaboutcookies.org.

7. Data Retention

We retain your personal data as long as necessary to provide services or as required by law. After this period, your information is securely deleted or anonymized.

8. Your Rights

You have the right to:

Access: Request a copy of the information we hold about you.
Correction: Request updates/corrections of inaccurate data.
Deletion: Request deletion of your personal data (subject to legal obligations).
Opt-Out: Unsubscribe from marketing or communication emails anytime.

9. Third-Party Links

Our website may contain links to external websites. HBeonLabs is not responsible for the privacy practices or content of such third-party websites. Users are encouraged to review their privacy policies.

10. Minors

The website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has shared information with us, please contact us, and we will delete such data immediately.

11. “Do Not Track”

Currently, we do not alter our data practices in response to “Do Not Track” signals, as there is no industry-standard approach.

12. Policy Updates

We may update this Privacy Policy periodically to reflect changing practices, technologies, or legal requirements. Updates will be posted on this page, and the “Effective Date” will be updated.

13. Contact Us

For any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

HBeonLabs Technologies Pvt. Ltd.
Corporate Office Address: Site 5Surajpur, Plot No. B-6/5, near PPAP AUTOMATION, Industrial Area, Block F, Surajpur Site V, Greater Noida, Uttar Pradesh 201306
Email: support@hbeonlabs.com
Working Hours: 9:00 AM – 6:00 PM (Monday – Saturday)